Concurrent Sessions

Day and Time
Monday, October 8 at 11:00 a.m. - noon

HR Strategy

Institutional Leadership

White River A&B

Rethinking HR From the Customer’s View: Indiana University's HR2020 Transformation Initiative

Learn how one university launched a massive university-wide initiative to reimagine how HR services are delivered. Explore the tools and the roadmap used by Indiana University to completely transform its structure, processes and culture within HR across seven campuses, and the change management process that served as the backbone of this transformation.

Evelyn Gordon, Director of Human Resources, Indiana University East; Laura Kress, Senior Director of Human Resources Operations; Betsy Larson, Director of Compensation; both of Indiana University Bloomington; John Whelan, Chief Human Resources Officer and Associate Vice President, Indiana University